Positions: Technical Support Engineer – Fixed Access Domain
Job Location: Mumbai
Salary: Best In Industry
Experience: 2 – 5 Years
Job Description:
Provide technical support for Nokia Fixed Access Equipments.
Guarantee the highest satisfaction level of the customer through the SLA (Service Level Agreement)
Diagnose and solve customer’s problems remotely.
If necessary, on site intervention inter/intra city.
If necessary, coordinate with product expert, – Give information on incident and end it
Analysis, diagnosis and neutralization of problem reports in the customer’s network remotely and on site interventions if required.
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